Lead Systems Engineer – Denver, CO
ABOUT THE COMPANY –
docuLynx is the leading provider of Active Information Archive™ Solutions. We offer an end-to-end archiving solution that simply captures, manages and presents business critical information in one powerful platform.
docuLynx helps organizations reduce costs, risks and inefficiencies in managing their physical and digital data. Its solutions enable customers to protect and better use their information —so they can optimize their business and ensure proper recovery, compliance and discovery. The company safely stores some of the world’s most valuable historical artifacts, cultural treasures, business documents and medical records. It currently safeguards and provides access to more than 440 million cubic feet of records and 75 million computer backup tapes, and the list is growing.
COMPANY ENVIRONMENT –
docuLynx has been in business since 2004 and still manages to maintain its small company innovativeness, high energy, cross functional and nimble capabilities, while supporting world class customers. Our team is singularly focused on delivering customers value. Visit our website at www.doculynx.com
ABOUT THE JOB –
The System Engineer (SE) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Participates in technical research and development to enable continuing innovation within the infrastructure. Ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and Partners.
Will assist project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology. These activities include the definition of needs, benefits, and technical strategy; research & development within the project life-cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions. Participation on projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life-cycle.
This individual is accountable for the following systems: Linux and Windows systems that support GIS infrastructure; Linux, Windows and Application systems that support Asset Management; Responsibilities on these systems include SA engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.
SA Engineering and Provisioning
- Engineering of SA-related solutions for various project and operational needs.
- Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
- Install and configure systems such as supports GIS infrastructure applications or Asset Management applications.
- Develop and maintain installation and configuration procedures.
- Contribute to and maintain system standards.
- Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
Operations and Support
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
- Perform regular security monitoring to identify any possible intrusions.
- Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
- Perform regular file archival and purge as necessary.
- Create, change, and delete user accounts per request.
- Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.
- Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
- Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
- Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.
- Maintain operational, configuration, or other procedures.
- Perform periodic performance reporting to support capacity planning.
- Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
- Maintain data center environmental and monitoring equipment.
- Perform other duties as may be required.
Education, Experience, Qualifications:
- Bachelor degree, with a technical major, such as engineering or computer science.
- Four to six years system administration experience.
- Systems Administration/System Engineer certification in Unix and Microsoft.
- Position deals with a variety of problems and sometime has to decide which answer is best. The question/issues are typically clear and require determination of which answer (from a few choices) is the best.
- Decisions normally have a noticeable effect department-wide and company-wide, and judgment errors can typically require one to two weeks to correct or reverse.
- Functions as a lead worker doing the work similar to those in the work unit; responsibility for training, instruction, setting the work pace, and possibly evaluating performance.
- No budget responsibility.
- Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues.
- May resolve problems within established practices.
ADDITIONAL INFORMATION –
- All offers are contingent on favorable drug, and alcohol screening and background check.
- No relocation is offered for this position. Local candidates will have priority consideration.
- Work Authorization: U.S. Unrestricted
- Competitive salary, company benefits include medical, dental, vision, life, 401(k), vacation, and sick time.